Security Response

Security Concerns? We're Here to Help

At Huikui, safeguarding your data is not just our responsibility—it's our commitment. We dedicate ourselves to protecting your information against the latest threats and value your help in this endeavor.

How to Report Security Issues

  • Direct Attacks: If your account faces any security challenges like hacking or targeted attacks, please reach out to us directly at security@huikui.io. Our team aims to respond within two hours to assist in mitigating the issue.
  • Vulnerability Disclosure: Found a potential security vulnerability? We encourage you to share it through our dedicated channel at security@huikui.io. We prioritize reviewing every report and aim to get back to you within 72 hours. Your diligence helps us maintain the highest security standards.
  • General Security Concerns: For non-urgent security-related inquiries, please feel free to contact us at hello@huikui.io. We welcome any questions or feedback regarding our security practices.

Your insights are invaluable to us in keeping Huikui a secure platform for everyone. Thank you for your vigilance and support.